Basra · Oil & energy
Iraq Energy City — integrated security
Integrated static security for a multi-tenant energy hub: access control, watch towers, 24/7 monitoring, patrols and K9 detection.
Read the case studyMonitoring & control
Security operations room in Iraq
A 24/7 operations room staffed by trained watchkeepers puts guards, field teams, cameras and vehicles in one picture, so incidents are seen early and support is coordinated in real time — under Federal Ministry of Interior Licence No. 206.
Staffing
24/7, trained watchkeepers
Monitoring
CCTV, alarms and GPS vehicle tracking
Communications
Secure radio, with VHF in operational vehicles
Reporting
Daily, weekly and monthly client reports
01Scope
What the service includes
The operations room is where everything is visible: who is entering the site, where the vehicles are and what is happening now.
- 24/7 CCTV monitoring
- Alarms linked to CCTV
- AI-assisted analytics where the site system supports it
- GPS vehicle tracking
- Incident reporting and management software
- Real-time coordination of escorts and field teams
- Secure radio with guards and vehicles
- Access-control systems through specialist suppliers for large sites
Inside a certified management system
Monitoring and response run inside our security operations management system, certified to ISO 18788 and ANSI/ASIS PSC.1 (MSS Global, valid to January 2029), under our use-of-force procedures and VPSHR policy.
Compliance & certifications
02How it works
How the operations room works
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Connect
We link the site’s cameras, alarms, vehicles and radio net to the operations room.
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Watch
Watchkeepers monitor around the clock and follow every movement.
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Respond
When something happens, the room alerts the team on site, coordinates support and keeps the client informed.
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Report
Incidents are logged, escalated and reported, followed by root-cause analysis and corrective actions in line with ISO 18788.
03From our projects
The operations room in the field
Work we have actually delivered, with real photographs from our sites.
Kirkuk · Oil & gas
KENT — field operations support
PSD teams, operations-room coordination, accommodation and life support for the client’s teams in Kirkuk.
Project detailsNineveh & Kirkuk · Power
TAS Energy — PSD field missions
Protecting international and local staff on field missions to power-substation reconstruction sites, between Erbil and work sites in Nineveh and Kirkuk.
Read the case study04Questions
Questions about the operations room
Yes. Our offices in Basra, Kirkuk, Erbil and Mosul each have an operations room staffed 24/7 by trained watchkeepers. They provide CCTV and control-room monitoring (including alarm systems, with AI-assisted analytics where the site system supports it), GPS tracking of vehicles, incident reporting and management, and real-time coordination of escorts and field teams. Access-control systems can be added through specialist suppliers for large or remote sites.
Where the site’s systems allow it, yes. We assess the existing cameras and alarms during the risk assessment and agree with you what the operations room will monitor.
We provide daily, weekly and monthly reporting, with content agreed with each client. Incidents are logged, escalated and reported promptly, followed by root-cause analysis and corrective actions in line with ISO 18788. The operations room keeps the client informed in real time during movements and incidents.
Related services
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