Compliance & human rights
Accountable security, independently certified
Independently certified systems, published human-rights commitments, strict use-of-force rules and an open grievance mechanism.
01Licence & certifications
Independently certified, state licensed
An independent body audits our management system against three international standards; we operate under a Federal MOI licence.
ISO 18788:2015
View certificate
ANSI/ASIS PSC.1:2022
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ISO 9001:2015
View certificate
ICoCA Certified
View certificate
Ministry of Interior Licence No. 206
Request a copy
Statement of Conformance
One page for procurement teams: the licence, the four certificates with their numbers and expiry dates, the certified scope, the policy framework, the grievance mechanism and how to verify each item.
Download the Statement of Conformance (PDF)Certificate details
The three certificates share one number, scope and validity.
- Certification body
- MSS Global Ltd — United Kingdom
- Certificate no.
- SMS/012026/001
- Scope
- “The design, oversight, and provision of risk management and armed static and mobile security services in Iraq.”
- Original certification
- 7 January 2026
- Current certificate
- 26 January 2026
- Expiry
- 6 January 2029
- Verification
- Certificates can be validated with the certification body at info@mssglobal.com; ICoCA certification can be checked on the ICoCA website.
02International Code of Conduct
ICoCA certified, held to the Code
ICoCA brings together governments, security companies and civil society to oversee the International Code of Conduct.
ICoCA Certified
View certificate
Road to certification
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Oct 2025
Transitional membership granted
After an evaluation of our policies against the Code.
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Jan 2026
Independent management-system certification
ISO 18788, PSC.1 and ISO 9001 by MSS Global.
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Apr 2026
ICoCA certification granted
Issued 1 April 2026; valid to 31 March 2029.
03Human rights
Respect for human rights, built into every operation
We apply the Voluntary Principles (VPSHR) through a dedicated policy every person signs.
Dignity and non-discrimination
Everyone treated with dignity, without discrimination.
Human rights in planning
Safeguards built into every assessment and plan.
Working alongside public security forces
Clear protocols when working with Iraqi security forces.
The same standard for subcontractors
Subcontractors held to the same standard.
Investigation and remedy
Allegations investigated impartially and escalated.
Review and acknowledgement
Reviewed yearly and signed by all personnel.
Reference frameworks
04Policy framework
A documented policy framework governs our work
Our policies sit inside our ISO 18788 system and are available on request.
Conduct, human rights & people
- Code of Conduct
- Voluntary Principles on Security & Human Rights (VPSHR) Policy
- Human Rights Policy
- Human Rights Impact Assessment (HRIA)
- Grievance Policy & public grievance mechanism
- Whistleblower Policy
- Combating Trafficking in Persons (CTIP) Plan
- Equal Opportunity & Anti-Discrimination Policy
Governance, operations & continuity
- Compliance & Ethics Programme
- Selection & Vetting Policy
- Drug, Alcohol & Substance Abuse Policy
- Use of Force procedures
- Journey Management Plan SOP
- Business Continuity Plan
- Evacuation & Emergency Response plans
- Social Responsibility Policy
05Vetting & training
The right people, trained before deployment
We hire on merit and train before deployment, then keep training.
Selection & vetting
- Background screening under our Selection & Vetting Policy
- Drug, alcohol & substance abuse policy
- Formal acknowledgement of the Code of Conduct and VPSHR Policy
- Equal opportunity, without discrimination
Pre-deployment & ongoing training
- VPSHR and human-rights law
- Use-of-force standards and de-escalation
- Cultural awareness and conflict management
- First aid and emergency response
- Safe weapons handling on ranges
06Use of force
Force as a last resort, under documented rules
Documented rules, in line with Iraqi law and international standards.
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De-escalation first
De-escalation and non-lethal means come first.
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Lawful
Within Iraqi law and our licence.
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Necessary and proportionate
Only when necessary, and in proportion.
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Reported and reviewed
Every incident reported and investigated.
07Grievances & whistleblowing
Everyone has the right to be heard
Clear, confidential channels for concerns from inside and outside the company.
Public grievance mechanism
Anyone affected by our operations can raise a grievance, anonymously if they wish.
Whistleblowing (employees and contractors)
All personnel are encouraged to report misconduct.
- Full protection from retaliation
- Confidentiality
- Prompt, fair investigation
08UN Global Compact
Guided by the Global Compact’s ten principles
Our policies follow the UN Global Compact’s ten principles.
Human rights
Human-rights and VPSHR policies, grievance mechanism.
Labour
Anti-trafficking plan and equal opportunity.
Environment
A social and environmental responsibility policy.
Anti-corruption
No bribery, corruption or undeclared conflicts.
Due diligence